Payment

On our website, different payment options are possible for our customers. They may be different per country.

All the payments are handled through Mollie: this is an external company who manages all our payments, with their own bank account. We can check the status for all payments methods in 1 system: Mollie

For the majority, the status of the order in Magento can be checked. If payment is received in Mollie, the status in Magento is automatically updated. See Systems -Magento - Order information for more information regarding order status.

In case payment failed, more information regarding the reason why it failed can be found in Mollie. See Systems - Mollie for more information where to find the information and Orders - Payment - Payment Methods for more information on failed payments.

The payment link can be found in Monta "Checkout Url" and can be sent to the customer.